A/B testing in marketing
An A/B test compares two versions of an element (headline, banner, form) on a pre-chosen metric using cleanly split traffic. It replaces subjective “which looks better” debates with evidence and reduces the risk of hurting conversion after site or email changes.
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What it is
Variants A and B receive separate audience fractions with stable allocation; sample size, run length, and isolating unrelated changes all matter. Web tests need solid analytics; email tests must avoid mashing segments with different contexts into one readout without controls.
Why it matters for business
Teams get a repeatable decision process; stakeholders see KPI impact, not designer opinions alone. Compounding wins often lift CTR and conversion sustainably.
How to apply it
One crisp hypothesis per experiment. Run to statistical significance; don’t stop early on a lucky weekday unless planned. Tie tests to a CRO backlog and log outcomes to avoid repeating mistakes.
Table 1. Definition and business context
| Criterion | In short |
|---|---|
| Definition | Variants A and B receive separate audience fractions with stable allocation; sample size, run length, and isolating unrelated changes all matter. Web tests need solid analytics; email tests must avoid mashing segments with different contexts into one readout without controls. |
| Why businesses care | Teams get a repeatable decision process; stakeholders see KPI impact, not designer opinions alone. Compounding wins often lift CTR and conversion sustainably. |
| Effect when done right | Stacked wins improve channel efficiency without only buying more traffic. |
Table 2. Practice, ecosystem, and related terms
| Area | What to consider |
|---|---|
| How to apply | One crisp hypothesis per experiment. Run to statistical significance; don’t stop early on a lucky weekday unless planned. |
| Works with | Anchors on CRO and analytics; maturity often extends into controlled personalization. |
| In the glossary | CRO: conversion rate optimization, Creative testing in advertising, CTR (click-through rate) for ads and snippets, Marketing personalization |
Benefits and impact
Stacked wins improve channel efficiency without only buying more traffic.
How it fits the stack
Anchors on CRO and analytics; maturity often extends into controlled personalization.